COVID-19 Response

Dear Valued Customer,
We would like you to know that we have been working hard to make modifications to our operating procedures to ensure a safe shopping experience for all of our staff and essential service customers during the COVID-19 pandemic.
We will re-open tomorrow, Wednesday April 1st, with limited operating service:
  • Phone in or e-mail orders for contactless, curbside pick-up or delivery to 905-727-1387 or email sales@royalwoodshop.com. When you place your order please advise us of profiles, species, quantity, length requests, cut requests, and requested pick up time or delivery address.
  • Credit card payment over the phone will be required.  For security purposes, please do not e-mail your credit card number.
  • A scheduled pick-up window will be arranged with you and your order will be placed outside in our shed or on our side rack during this window for self-loading. Your receipt will be attached to your order.
  • We are offering free local delivery during this time on a first come, first serve basis.
  • Our modified hours will be Monday-Friday from 8am – 5pm until further notice.
  • Same day pick-up orders cannot be guaranteed at this time, so please call 24 hours in advance.
Thank you for your patience and understanding!